Privacy Policy

Emobi Website

1. Information We Collect

We collect the following categories of data:

We may collect the following:

a. Personal Information

• Name, email, phone number, address, city, pincode
• Driving license (for test rides), identification details (if required)

b. Vehicle Information

• Vehicle preferences, VIN (for service requests), booking history

c. Website Usage Data

• IP address, device type, browser type, location, browsing patterns, and cookies

d. Inquiry & Feedback Forms

• Any data voluntarily submitted in forms or chat support

2. Purpose of Data Use

We use your data for:

• Test ride and service booking management
• Responding to inquiries and providing customer support
• Order processing and notifications
• Promotional emails, newsletters, and alerts (only if opted in)
• Improving website functionality, analytics, and security

3. Cookies and Tracking Technologies

We use cookies to enhance your website experience, store session preferences, and gather analytics. You may choose to disable cookies via browser settings; however, this may affect certain website features and functionality.

4. Data Sharing

We do not sell your personal data to any third parties.

Your data may be shared with:

• Authorized Emobi dealerships or service centers
• Technical teams for customer support and diagnostics
• Legal authorities when required by law

5. Data Security

Your data is protected using encryption (e.g., SSL), secure hosting, firewalls, and access controls. We take reasonable steps to prevent data breaches and unauthorized access.

6. Your Rights

You may request to view, update, or delete your data at any time by contacting support@emobi.com. You can unsubscribe from marketing communications using the link provided in emails. Inactive accounts for over 12 months may be archived or deleted after prior notice.

7. Changes to This Policy

We may revise this policy from time to time. All updates will be posted on this page, and continued use implies acceptance of changes.